Choosing Kinetico to install your water softener or drinking water system gives you complete peace of mind.
Choosing Kinetico to install your water softener or drinking water system gives you complete peace of mind.
Every installation is carried out by a fully trained Kinetico engineer, so you can be confident your system is fitted correctly and complies with UK water regulations. We only use WRAS (Water Regulations Approval Scheme) approved components, ensuring the highest levels of safety and quality.
With Kinetico, you’re not just buying a water system – you’re investing in a worry-free experience.
Superior customer service
Every household is different, and choosing the right water softener or drinking water filter is key to getting the best results. Factors such as household size, number of bathrooms, and your plumbing setup all play a role.
That’s why we recommend a free home survey with a Kinetico expert. During the visit they will:
With this information, they’ll recommend the perfect solution for your home and budget—helping you avoid the costly mistake of choosing the wrong size or type of system.
Because every drop of water in your home will pass through your water softener, installation needs to be done with precision and care. Poor installation can be inconvenient, expensive, and may even breach water regulations. The same applies to drinking water filter systems.
With Kinetico, you can relax knowing it’s done right the first time. Once your installation date is confirmed, we’ll keep you updated every step of the way—via email, text, and even a courtesy call from your engineer on the day itself.
A typical installation takes 3–4 hours for a water softener, and less for a drinking water system. We’ll use only WRAS-approved components, thoroughly test your system, and leave your home as clean and tidy as we found it.
Your water system is an important part of your home, and regular servicing is the best way to keep it running smoothly. Think of it as an annual MOT for your water system.
During a service visit, a Kinetico engineer will carry out essential checks and sanitisation to ensure peak performance—reducing the risk of breakdowns and costly repairs in the future.
You can book a one-off service or choose from our flexible Customer Care Plans, which may include:
Our friendly Customer Care team will explain the options and help you choose the plan that best suits your needs. When your service is due, we’ll contact you to arrange a convenient time.
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