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Kinetico Customer Support

We're here for you. It is our aim to ensure you get the very best from your existing Kinetico product, or guarantee your new purchase works perfectly and is the right fit for you and your home.

We will aim to get your order to you as soon as possible, find out more about our delivery policy here.

Read our terms of cancellation here.

Experiencing a problem with your Kinetico Water Softener? Take a look at our troubleshooting guide before contacting your local Kinetico dealer.

To maintain optimum performance of your system we recommend a service every 2-5 years.

Your frequently asked questions answered

Complete the simple form to register your product warranty today

To find out more information please contact us, we are always happy to help